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Scheduling and Cancellation Policy Sessions must be scheduled at least one week in advance. Cancellations must be made at least 24 hours before the scheduled session to avoid a penalty. Cancellations within 24 hours will result in the session being charged in full. Rescheduling is allowed with at least 24 hours' notice without penalty. Refund Policy Refunds are not provided for any unused sessions in a package. Clients can transfer unused sessions to the next month within the same package level upon approval. In case of medical emergencies or other extenuating circumstances, session credit extensions or partial refunds may be considered on a case-by-case basis. Late Policy Clients are expected to arrive on time for their scheduled sessions. If a client is late, the session will still end at the originally scheduled time. If a client is more than 15 minutes late, the session will be considered a no-show, and the full session fee will be charged. If the trainer is late, the session will be extended to ensure the client receives their full session time, or the missed time will be added to a future session. Consent to Record Sessions Sessions may be recorded for brand and social media purposes. Recorded sessions may be used on social media platforms, the company’s website, and other marketing materials.